{"id":159,"date":"2026-09-21T21:07:03","date_gmt":"2026-09-21T21:07:03","guid":{"rendered":"https:\/\/altercareline.com\/?page_id=159"},"modified":"2026-09-21T21:08:11","modified_gmt":"2026-09-21T21:08:11","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/altercareline.com\/es\/privacy-policy\/","title":{"rendered":"Pol\u00edtica de Privacidad"},"content":{"rendered":"
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Pol\u00edtica de Privacidad<\/h1>\n\n

Last Updated: September 21, 2026<\/strong><\/p>\n\n

\n AlterCareLine respects your privacy. This Privacy Policy explains how we collect,\n use, disclose, and protect information obtained through this website and related\n online services.\n <\/p>\n\n

\n AlterCareLine provides peer support, information, and connections to resources.\n AlterCareLine is not a crisis or emergency service, and use of this website does\n not create a doctor-patient relationship or constitute medical advice.\n <\/p>\n\n

\n The terms \u201cAlterCareLine,\u201d \u201cwe,\u201d \u201cour,\u201d and \u201cus\u201d refer to AlterCareLine and,\n where applicable, the organization and affiliates responsible for operating\n AlterCareLine.\n <\/p>\n\n

\n The \u201cSite\u201d means altercareline.com and any related Internet service under the\n control of AlterCareLine.\n <\/p>\n\n

\n \u201cPersonal Information\u201d means information that alone, or when combined with other\n information, may be used to identify, contact, or locate an individual, such as a\n name, address, email address, or telephone number.\n <\/p>\n\n\n

Information We Collect<\/h2>\n\n

Information You Provide<\/h3>\n\n

\n We may collect information you voluntarily provide through the Site, including\n your name, email address, telephone number, and information included in messages\n or other communications you send to us.\n <\/p>\n\n

Communications With Us<\/h3>\n\n

\n We collect information you provide when communicating with AlterCareLine,\n including communications made through the Site, email, telephone, social media,\n or other available communication channels.\n <\/p>\n\n

\n Please do not submit medical records, diagnosis information, treatment records,\n or other sensitive health information through a general website contact form\n unless the form specifically states that it is designed to receive that\n information securely.\n <\/p>\n\n

Health Information<\/h3>\n\n

\n In some circumstances, you may voluntarily provide information related to your\n health, behavioral health needs, or the services or resources you are seeking.\n When health information is collected, used, maintained, or transmitted in a\n context subject to the Health Insurance Portability and Accountability Act\n (\u201cHIPAA\u201d) or other applicable health privacy laws, that information will be\n handled in accordance with applicable legal requirements.\n <\/p>\n\n

\n Any Notice of Privacy Practices or other health-information privacy notice that\n specifically applies to a service you receive will govern the use and disclosure\n of Protected Health Information (\u201cPHI\u201d) associated with that service.\n <\/p>\n\n

Information From Other Sources<\/h3>\n\n

\n We may receive information about you from third parties and may combine that\n information with information you provide through the Site.\n <\/p>\n\n

Location Information<\/h3>\n\n

\n Depending on your device settings, we may receive general location information,\n including information inferred from your IP address. We may use this information\n to operate, maintain, and improve the Site and our services.\n <\/p>\n\n

Cookies and Related Technologies<\/h3>\n\n

\n When you visit the Site, we and service providers that support the Site may\n automatically collect certain technical information through cookies, web\n beacons, server logs, analytics tools, and similar technologies.\n <\/p>\n\n

\n This information may include your IP address, browser type, device information,\n operating system, referring URLs, pages viewed, and information about how you use\n the Site.\n <\/p>\n\n

\n We may use analytics services, including Google Analytics, to better understand\n use of the Site. Information about how Google uses information collected from\n websites and applications is available at\n \n Google\u2019s Privacy & Terms\n <\/a>.\n <\/p>\n\n

\n You may be able to change your browser settings to block or delete cookies.\n Certain features of the Site may not function properly if cookies are disabled.\n <\/p>\n\n\n

How We Use Your Information<\/h2>\n\n

Providing and Improving Services<\/h3>\n\n

\n We may use information we collect to operate AlterCareLine, respond to requests,\n provide information and resources, maintain the Site, improve our services, and\n support our operations.\n <\/p>\n\n

Communications<\/h3>\n\n

\n We may use the email address or telephone number you provide to respond to your\n requests, provide information you requested, communicate about services or\n resources, provide customer support, and send operational communications.\n <\/p>\n\n

Marketing<\/h3>\n\n

\n Where permitted by law, we may use information you provide to send information\n about programs, resources, events, or services that may be relevant to you.\n You may opt out of marketing emails by using the unsubscribe link included in\n those messages.\n <\/p>\n\n

Aggregate and De-Identified Information<\/h3>\n\n

\n We may aggregate or de-identify information so that it does not identify you.\n We may use or disclose aggregated or de-identified information for lawful\n business purposes.\n <\/p>\n\n\n

How We May Disclose Information<\/h2>\n\n

Vendors and Service Providers<\/h3>\n\n

\n We may share information with vendors and service providers that perform\n services on our behalf, such as website hosting, database services, email\n services, analytics, communications, mapping, technology, and other operational\n support.\n <\/p>\n\n

\n When a service provider receives PHI on behalf of an organization subject to\n HIPAA, appropriate safeguards and agreements will be used where required by law.\n <\/p>\n\n

Marketing and Advertising Partners<\/h3>\n\n

\n We do not rent or sell Personal Information collected through the Site to\n unaffiliated third parties for their direct marketing purposes without\n permission.\n <\/p>\n\n

SMS Consent and Mobile Information<\/h3>\n\n

\n SMS opt-in consent and mobile phone information collected for SMS communications\n will not be shared with third parties or affiliates for their marketing or\n promotional purposes.\n <\/p>\n\n

\n If you receive text messages from us and wish to stop receiving them, you may\n opt out by replying STOP<\/strong>.\n <\/p>\n\n

Legal Disclosures<\/h3>\n\n

\n We may access, preserve, or disclose information when we reasonably believe doing\n so is required or appropriate to comply with applicable law, legal process, law\n enforcement requests, protect rights or property, respond to requests, or protect\n the safety of individuals.\n <\/p>\n\n

Business Transfers<\/h3>\n\n

\n Information may be disclosed in connection with a merger, acquisition,\n reorganization, financing, bankruptcy, sale of assets, or similar business\n transaction, as permitted by applicable law and contractual obligations.\n <\/p>\n\n

With Your Permission<\/h3>\n\n

\n We may disclose information when you direct us to do so or otherwise provide\n permission.\n <\/p>\n\n\n

Information Security<\/h2>\n\n

\n We use reasonable administrative, technical, and organizational safeguards\n designed to protect information collected through the Site. However, no method\n of transmission over the Internet or electronic storage can be guaranteed to be\n completely secure.\n <\/p>\n\n\n

Children\u2019s Privacy<\/h2>\n\n

\n We do not knowingly collect, maintain, or use Personal Information from children\n under 18 years of age through the Site without appropriate authorization, and\n the Site is not directed to children under 18.\n <\/p>\n\n

\n If you believe a child has provided Personal Information through the Site without\n appropriate consent, please contact us using the information below.\n <\/p>\n\n\n

International Users<\/h2>\n\n

\n If you access the Site from outside the United States, information you provide\n may be transferred to and processed in the United States. By using the Site, you\n acknowledge such transfer and processing in accordance with this Privacy Policy\n and applicable law.\n <\/p>\n\n\n

Links to Third-Party Websites<\/h2>\n\n

\n The Site may contain links to third-party websites and services. This Privacy\n Policy does not apply to the privacy practices of those third parties.\n AlterCareLine is not responsible for the privacy practices or content of websites\n operated by third parties.\n <\/p>\n\n\n

Your Choices and Requests<\/h2>\n\n

\n You may contact us if you would like to request that we update or correct\n Personal Information you previously provided, or if you have questions about\n this Privacy Policy or our privacy practices.\n <\/p>\n\n

\n Certain privacy rights may also be available under applicable federal or state\n law depending on the information involved and the circumstances in which it was\n collected.\n <\/p>\n\n\n

Changes to This Privacy Policy<\/h2>\n\n

\n We may update this Privacy Policy from time to time. The revised version will\n become effective when it is posted on the Site unless otherwise stated.\n <\/p>\n\n

\n We encourage you to review this Privacy Policy periodically for updates.\n <\/p>\n\n\n

Contact Us<\/h2>\n\n

\n If you have questions about this Privacy Policy or AlterCareLine\u2019s privacy\n practices, please contact:\n <\/p>\n\n

\n AlterCareLine<\/strong>
\n 34270 Pacific Coast Hwy, 3rd Floor
\n Dana Point, CA 92629
\n Phone: (213) 561-6622<\/a>
\n Email:\n \n outreach@altercareline.com\n <\/a>\n <\/p>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Privacy Policy Last Updated: September 21, 2026 AlterCareLine respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through this website and related online services. AlterCareLine provides peer support, information, and connections to resources. AlterCareLine is not a crisis or emergency service, and use of this website does not […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-159","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/altercareline.com\/es\/wp-json\/wp\/v2\/pages\/159","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/altercareline.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/altercareline.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/altercareline.com\/es\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/altercareline.com\/es\/wp-json\/wp\/v2\/comments?post=159"}],"version-history":[{"count":5,"href":"https:\/\/altercareline.com\/es\/wp-json\/wp\/v2\/pages\/159\/revisions"}],"predecessor-version":[{"id":164,"href":"https:\/\/altercareline.com\/es\/wp-json\/wp\/v2\/pages\/159\/revisions\/164"}],"wp:attachment":[{"href":"https:\/\/altercareline.com\/es\/wp-json\/wp\/v2\/media?parent=159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}