Real People Real Support Statewide
At AlterCareLine, we provide no-cost, compassionate behavioral health and crisis support services to individuals and communities across all 58 counties in California. Whether you’re navigating a personal challenge, recovering from a natural disaster, or simply need someone to talk to, we’re here – day in and day out – to offer guidance, healing, and human connection.
Over
0
Encounters Since 2021
We’re not just reaching people – we’re building bridges to care.
Born out of the COVID-19 pandemic and expanded through statewide partnerships, AlterCareLine has facilitated more than 250,000 peer counseling encounters since our inception.
From virtual support to boots-on-the-ground outreach, our dedicated teams have been at the frontlines of California’s most urgent behavioral health needs – from the 2021 wildfires to the 2022 floods and the most recent 2025 LA fires.
A Lifeline for Every Californian
Whether it’s through a call, a community event, or peer support in a disaster shelter, our goal is simple: meet people where they are and offer them hope.
- Virtual and In-Person Peer Support
- Active Presence at Disaster Recovery Centers, Shelters, and Hotels
- Ongoing Crisis Counseling and Resource Navigation
- Support Groups Across Diverse Communities
- Bilingual and Culturally Responsive Care
Powered by People Who Care
Our trained peer counselors are more than just listeners – they’re lifelines. Equipped with lived experience and evidence-based training, they offer:
- Empathetic listening
- Resource referrals
- Culturally competent support
- Trauma-informed care for all backgrounds and needs
Grant-Funded. Mission-Driven. Always Free.
Thanks to vital state and federal partnerships – including CalMHSA, FEMA, and CalHOPE – we deliver sustainable, long-term support without ever sending a bill. From fires to floods to everyday struggles, AlterCareLine is your partner in healing.
Need Help or Know Someone Who Does?
We’re just a call or click away. Reach out today to speak with a trained peer counselor.
